Privacy Policy
At YBRAND.pk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, subscribe to our updates, or contact us. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information such as your name, phone number, email address, billing address, shipping address, and payment-related details when you place an order or contact us. We may also collect order information, account details, communication records, and technical data such as your IP address, browser type, device information, and website usage activity. If you subscribe to our updates, we may also collect your marketing preferences.
2. How We Use Your Information
We use your information to process and deliver your orders, send order confirmations and shipping updates, respond to your questions, improve our website and services, maintain your account, send promotional offers where permitted, and protect our website and customers from fraud or misuse.
3. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties such as courier partners, payment processors, website service providers, analytics tools, and legal authorities where required for order fulfillment, website operations, security, or legal compliance.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to understand website traffic, improve user experience, remember your preferences, and measure the effectiveness of promotions and campaigns. You may disable cookies in your browser settings, but some features of the website may not function properly afterward.
5. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. These measures may include secure website technologies, restricted data access, and regular system monitoring.
6. Your Rights
You may request access to your personal information, ask us to correct inaccurate details, withdraw from marketing communications, or request deletion of your data where legally permitted.
7. Data Retention
We retain your information only for as long as necessary for order fulfillment, customer service, legal compliance, dispute resolution, and business recordkeeping. When the information is no longer needed, we take reasonable steps to securely delete or dispose of it.
8. Children’s Privacy
YBRAND.pk is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If such information is identified, we will take steps to remove it.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us at:
Phone: 03216751665
Email: wecare@ybrand.pk
Customer Support Hours:
Monday to Saturday, 9:00 AM – 6:00 PM (PKT)